【重要なお知らせ】 からの不正メールについて

【重要なお知らせ】 からの不正メールについて / Phishing emails from

本日2024年2月5日(月)時点で、 経由の予約において不正アクセスを受けた可能性があり、The Millennials 渋谷の一部のお客様の予約にて以下の事象を確認しました。


弊館の対応として への状況の調査と速やかな結果報告を依頼しています。



The Millennials 渋谷 050-3164-0748 カスタマーサポート 03-6743-6650

Dear valued guests,

As of today, Monday, February 5, 2024, The Millennials Shibuya has become aware of a potential unauthorized access incident related to reservations made through We take the security and privacy of our guests very seriously, and we want to provide you with the necessary information and guidance in response to this situation.

We have identified and confirmed specific incidents impacting some of our customers’ reservations. To address this matter promptly, we have formally requested to conduct a thorough investigation and promptly share their findings with us.

As a precautionary measure, we urge you to exercise caution and refrain from unintentionally accessing any files or links attached to emails from If you encounter any content within such emails that seems unfamiliar or suspicious, please reach out to directly or contact our hotel for further assistance.

In the event that you receive an email from that raises concerns, please refrain from accessing any external websites or making payments until the matter is clarified. Your security is our top priority, and we appreciate your cooperation in helping us address this situation effectively.

For any questions or concerns, please feel free to reach out to
The Millennials Shibuya at 050-3164-0748
or Customer Support at 03-6743-6650.